
Sofitel Singapore Sentosa
Address: 2 Bukit Manis Road, Sentosa, Singapore 099891
Contact: +65 67088310, H9474@sofitel.com
Accessibility contact person
Email: H9474@sofitel.com
https://sofitel.accor.com/en/hotels/9474.html
A hidden gem located in the southernmost tip of the island amid 27 acres of tropical woodlands and atop a cliff, is the luxurious Sofitel Singapore Sentosa Resort & Spa.
Established as an Accor flagship property, the Resort invites guests to retreat to a sanctuary of palatial outdoor spaces surrounded by lush greenery and a refreshing breeze that gently wafts in from the South China Sea.
Featuring architecture inspired by Paris’ Jardin du Luxembourg and reminiscent of a Balinese resort, the Resort features 211 well-appointed rooms and suites, four opulent villas, the largest Sofitel SPA, three dining establishments with alfresco dining options and a dedicated Celebrations & Events Centre with 12 meeting rooms and two ballrooms; making the Resort the ideal destination for business, leisure, meetings and gatherings.
The Resort also offers direct access to the acclaimed Tanjong Beach as well as an award-winning golf club. The Resort is pet-friendly and FurKids are welcome at Kwee Zeen’s alfresco area.
Summary of Accessible Features
- Number of Accessible Rooms available: 1
- Guide/Service Dog Allowed: Yes
Disclaimer: The information and images provided above are obtained from the hotel. This information has not been validated by an actual user, unless otherwise indicated. Therefore, while every effort is made to ensure accuracy, no guarantee is given or implied as to the completeness or correctness of the details. It is strongly recommended that you contact the hotel directly to verify all accessibility features before making a booking.
Hotel Images
Explore the hotel's accessible amenities and specially designed rooms.











Hotel Accessible Information

General Hotel Information
Parking & Arrival:
- Accessible parking spaces: YES
- Designated drop-off area near main entrance: YES
- Accessible for vehicles with ramps/lifts: YES
- Are there clear visual and/or audible indicators for directions to property? YES
Entrances and Pathways:
- Are all main entrances wheelchair accessible? YES
- Door width of at least 80 cm clearance? YES
- Are there automatic doors? NO
- Is it step-free? NO, but ramp available
- Pathway width to all key areas (eg. Reception, Rooms, Restaurants) has at least 80 cm clearance? YES
Reception & Common Areas:
- Is the reception counter height-adjustable? NO
- Availability of accessible public toilets YES
- Are hallways wheelchair accessible with at least 80 cm clearance? YES
- Are there clear visual and/or audible indicators for directions? YES
- Availability of wheelchairs for borrowing? YES (2 available)
- Seating and tables close to the reception desk? YES
- Cane holders at reception desk? NO

Guest Rooms and Features
Room Details:
- Number of wheelchair-accessible rooms: 1
- Location: Lobby level
- Room Size: 36sqm
- Number of accessible rooms with connecting rooms: 1
Room features:
- Step-free entry: YES
- Door width for guest rooms (at least 80 cm)? YES
- Recommended total height of bed is at 550 mm including mattress? YES
- At least 80 cm free floor space on each side of the bed? YES
- Phone and remote on bedside table? YES
- Hooks at various heights, accessible from a wheelchair? YES
Bathrooms:
- Is there a sliding bathroom door? NO
- Clear width of bathroom doors for wheelchairs (at least 80 cm)? YES
- Does the bathroom have a roll-in hobless shower? YES
- Does the shower have a handheld showerhead with a long hose of at least 1.5 m? YES
- Are there grab bars or rails in the bathroom? YES
- Are there lever taps in the bathroom? YES
- Is there a shower chair available? YES
- Is there an accessible bathtub? NO
- Is the Washbasin’s maximum height at 780 mm? NO
- Can wheelchairs fit under the washbasin? NO

Visual and Hearing Impaired Guests
Visual Impairments (Blind or Low Vision)
- Availability of braille signage? NO
- Tactile floor indicators? NO
- Are guide dogs/service animals allowed? YES
- Audio announcements in elevators? NO
- Sound or vibrating alarms in rooms and public areas available on request? NO
Hearing Impairments (Deaf or Hard of Hearing)
- Visual or vibrating alarms in rooms and public areas available on request? NO
- Text or video communication options (e.g., SMS, app-based)? YES
- Hearing loop in reception, clearly indicated by the hearing loop symbol? NO

Additional Information
Dining Areas:
- Are dining areas wheelchair accessible with at least 80cm width clearance? YES
- Is the height of buffets counter at between 850–900 mm, reachable from a wheelchair? YES
- Are menus available in braille or large print for persons with visual impairment? NO
- Availability of dietary accommodations upon request? YES
Leisure Facilities:
- Are fitness equipment and areas wheelchair accessible with at least 80 cm clearance? NO
- Are adapted gym equipment available? NO
- Is the pool area wheelchair accessible? YES
- Is a pool lift available? NO
- Are Spa treatment rooms and facilities accessible? YES